Picture frames from 2 DOGS WOOD WORKING Frequently Asked Questions.
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QUESTION:
What size picture frame do I need?
ANSWER:
The size of a picture frame is the size of the art/image it holds.
As an example. If you have a art/image that is 8" x 10". Then you need a frame that is an 8" x 10".
The overall exterior size of the frame is larger.
A small portion of the art is covered up by the lip of the frame so the art/image does not fall through the front.
As an example a frame that is 8" x 10" has a viewable area from the front at approx. 7.5" x 9.5"
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QUESTION:
I see a frame that I like in your shop but don't see it in the size that I need. How can I order the frame that I like in the size that I need?
ANSWER:
Contact us and we will direct you to the correct listing or we will set you up a custom reserve listing link.
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QUESTION:
I would like to order several frames but the listing link states that there is only one frame available. How I order more than one or multiple frames?
ANSWER:
Contact us and let us know what you are interested in ordering and we can set you up a custom reserve listing.
We also can offer the reduced combined shipping. This is a great savings.
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QUESTION:
Do you have package deals available?
ANSWER:
Yes, we have many picture frame package deals available. On the left-hand side of our main shop page. There is a legend. Within that legend you will see "Packages". Click that link and it will lead you to the package deals that we have available. Generally, these are deals that have frames that are the same size and width. However, there are several package deals that are tailored to wall arrangements.
As an example, the package deal may have 2) 8" x 10" frames and 4) 5" x 7" frames. These sets look spectacular in a photo wall arrangement or grouping.
If you don't see what you need contact us and we will help you.
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QUESTION:
Is the plexiglass included with my frame?
ANSWER:
Up to 11" x 14" and on all multiple opening collage frames the quality Plexiglass is included free of charge. On the larger frames the plexiglass can be purchased separately. Check the frame listing link to determine if it is included.
You will need to peel the blue protective film from both sides of your plexiglass to expose the clear as glass product.
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QUESTION:
How do I install my art/image?
ANSWER:
Installing your art/images is super easy. We will install bendable framers tabs. Bend up to tabs to install your art/image and then bend them back down to hold everything insecurely.
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QUESTION:
What carrier do you use for shipping?
ANSWER:
We ship through UPS. When your frame/frames ship. We will give you a heads up through ETSY and send all the tracking information via UPS to your personal email.
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Please remember if you have any other questions that are not outlined above. Feel free to contact us.
Thanks,
2 Dogs
